PRIVACY
POLICY
This Privacy Policy explains how MOW, operated by EVOLUTION CREATIVE ARTS, collects, uses, stores and protects information when people interact with our digital services, websites and Instagram messaging experiences, including automated assistance provided through MOW Iris.
WHO THIS POLICY APPLIES TO
This policy applies to people who communicate with MOW through Instagram, our website, digital forms, messaging tools or other official digital channels operated by MOW.
MOW may use automated systems to help organize inquiries, provide initial information and assist our team in following up with prospective and existing clients.
INFORMATION WE MAY COLLECT
Depending on how you interact with us, we may collect information that you provide directly or that is made available through the platform you are using.
- Your Instagram user or platform identifier.
- Messages and other content you send to MOW.
- Your name and contact information when voluntarily provided.
- Information related to an event, project or service inquiry.
- Details such as event date, venue, number of guests or other project requirements when you choose to provide them.
- Technical information necessary to operate, secure and improve our digital services.
We do not intentionally request sensitive personal information through Instagram direct messages.
HOW WE USE INFORMATION
Information collected through our digital channels may be used to:
- Receive and respond to inquiries.
- Provide information about MOW services and projects.
- Qualify and organize prospective client inquiries.
- Maintain context across a conversation.
- Coordinate follow-up by members of the MOW team.
- Create or update internal commercial records when appropriate.
- Improve the reliability, security and quality of our digital communication systems.
MOW Iris may assist with the initial handling of conversations using automated technology. Human team members may review, continue or take over a conversation when necessary.
PLATFORMS AND SERVICE PROVIDERS
To provide these services, MOW may use third-party technology and infrastructure providers that process information on our behalf or as independent platform operators.
These may include services provided by Meta and Instagram, Google Cloud, OpenAI, Odoo and other infrastructure, communications, security or business-management providers used by MOW.
Each provider may process information according to its own terms, privacy policies and applicable contractual arrangements.
WHEN INFORMATION MAY BE SHARED
We do not sell personal information.
Information may be shared when reasonably necessary with:
- Authorized members of the MOW and EVOLUTION CREATIVE ARTS team.
- Technology providers acting in support of our operations.
- Professional advisers or service providers when necessary for a legitimate business purpose.
- Authorities when disclosure is required by applicable law or a valid legal process.
DATA RETENTION
Personal information is retained only for as long as reasonably necessary for the purposes described in this policy, including client follow-up, project administration, security, legal or operational requirements.
Retention periods may vary depending on the type of information and the nature of the relationship with MOW.
SECURITY
We use reasonable administrative and technical safeguards intended to protect personal information against unauthorized access, use, disclosure, alteration or loss.
No internet-based system can guarantee absolute security, but we continuously work to limit access to information and protect the systems used to process it.
YOUR PRIVACY RIGHTS
Subject to applicable law, you may request access to, correction of, cancellation or deletion of personal information associated with you, or object to certain uses of that information.
In Mexico, these rights may include the rights commonly referred to as ARCO: Access, Rectification, Cancellation and Opposition.
Requests can be submitted through the official contact channels available on mow.mx.
DATA DELETION REQUESTS
You may request deletion of personal information associated with your interactions with MOW.
Detailed instructions for submitting a deletion request are available on our Data Deletion page .
CHANGES TO THIS POLICY
We may update this Privacy Policy as our services, technologies or legal obligations evolve.
The latest version will always be published on this page together with its most recent update date.
CONTACT
For questions regarding this Privacy Policy, the processing of personal information or a privacy request, please contact MOW through the official contact channels available at mow.mx.
MOW is operated by EVOLUTION CREATIVE ARTS, Mexico.
MEXICO / 2026
PRIVACY
POLICY
This Privacy Policy explains how MOW, operated by EVOLUTION CREATIVE ARTS, collects, uses, stores and protects information when people interact with our digital services, websites and Instagram messaging experiences, including automated assistance provided through MOW Iris.
WHO THIS POLICY APPLIES TO
This policy applies to people who communicate with MOW through Instagram, our website, digital forms, messaging tools or other official digital channels operated by MOW.
MOW may use automated systems to help organize inquiries, provide initial information and assist our team in following up with prospective and existing clients.
INFORMATION WE MAY COLLECT
Depending on how you interact with us, we may collect information that you provide directly or that is made available through the platform you are using.
- Your Instagram user or platform identifier.
- Messages and other content you send to MOW.
- Your name and contact information when voluntarily provided.
- Information related to an event, project or service inquiry.
- Details such as event date, venue, number of guests or other project requirements when you choose to provide them.
- Technical information necessary to operate, secure and improve our digital services.
We do not intentionally request sensitive personal information through Instagram direct messages.
HOW WE USE INFORMATION
Information collected through our digital channels may be used to:
- Receive and respond to inquiries.
- Provide information about MOW services and projects.
- Qualify and organize prospective client inquiries.
- Maintain context across a conversation.
- Coordinate follow-up by members of the MOW team.
- Create or update internal commercial records when appropriate.
- Improve the reliability, security and quality of our digital communication systems.
MOW Iris may assist with the initial handling of conversations using automated technology. Human team members may review, continue or take over a conversation when necessary.
PLATFORMS AND SERVICE PROVIDERS
To provide these services, MOW may use third-party technology and infrastructure providers that process information on our behalf or as independent platform operators.
These may include services provided by Meta and Instagram, Google Cloud, OpenAI, Odoo and other infrastructure, communications, security or business-management providers used by MOW.
Each provider may process information according to its own terms, privacy policies and applicable contractual arrangements.
WHEN INFORMATION MAY BE SHARED
We do not sell personal information.
Information may be shared when reasonably necessary with:
- Authorized members of the MOW and EVOLUTION CREATIVE ARTS team.
- Technology providers acting in support of our operations.
- Professional advisers or service providers when necessary for a legitimate business purpose.
- Authorities when disclosure is required by applicable law or a valid legal process.
DATA RETENTION
Personal information is retained only for as long as reasonably necessary for the purposes described in this policy, including client follow-up, project administration, security, legal or operational requirements.
Retention periods may vary depending on the type of information and the nature of the relationship with MOW.
SECURITY
We use reasonable administrative and technical safeguards intended to protect personal information against unauthorized access, use, disclosure, alteration or loss.
No internet-based system can guarantee absolute security, but we continuously work to limit access to information and protect the systems used to process it.
YOUR PRIVACY RIGHTS
Subject to applicable law, you may request access to, correction of, cancellation or deletion of personal information associated with you, or object to certain uses of that information.
In Mexico, these rights may include the rights commonly referred to as ARCO: Access, Rectification, Cancellation and Opposition.
Requests can be submitted through the official contact channels available on mow.mx.
DATA DELETION REQUESTS
You may request deletion of personal information associated with your interactions with MOW.
Detailed instructions for submitting a deletion request are available on our Data Deletion page .
CHANGES TO THIS POLICY
We may update this Privacy Policy as our services, technologies or legal obligations evolve.
The latest version will always be published on this page together with its most recent update date.
CONTACT
For questions regarding this Privacy Policy, the processing of personal information or a privacy request, please contact MOW through the official contact channels available at mow.mx.
MOW is operated by EVOLUTION CREATIVE ARTS, Mexico.
MEXICO / 2026